Troubleshooting
When something looks wrong, start here.
- Changes are not showing on the site You saved a setting and the front end looks the same. The usual causes, in the order worth checking them.
- White screen after activating A blank page after switching to Reign is almost always PHP version or memory. How to see the real error and fix it.
- Licence problems after activating Updates not appearing, a licence that deactivates itself, or one-click installs staying off after a successful activation.
- Member or group pages return 404 Community URLs that should work are throwing 404s. Permalinks, page assignment, disabled components, and Reign's own 404 redirect.
- Demo import failed or stopped partway Timeouts, memory limits, missing commercial plugins and half-finished imports, and how to get to a clean state before trying again.
5 pages, written for Reign 8.0.6.