Swift and expert coding!
Swift and expert coding by Kerit to apply a personalised display adjustment on the Reign Theme for a media plugin that was not fully supported at the moment.
Real humans, 24h reply
Reign support. Email-based. Same team that ships the product.
License + install + config questions get answered within 24h during business hours (IST). For custom work, pick the $699 setup package.
Read the docs
Most install + config questions are answered in the guides.
Open docs →
Open a support ticket
License, install, bug, or configuration question? Submit a ticket and replies thread through your email. Prefer plain email? support@wbcomdesigns.com reaches the same queue.
Submit a ticket →
Hire us for setup
Want it built for you? Wbcom team installs Reign + kit + brand for $699.
See setup packages →
FAQ
Common support questions.
What is the support response time?
24 hours during business hours (Mon-Fri IST). Weekend tickets are picked up Monday morning.
What is included in support?
License activation, install troubleshooting, configuration questions, bug reports. Not included: custom CSS, custom development, child-theme work. For those, see the $699 setup packages.
How long does support last?
Annual licenses include a year of updates and support and renew at 30% off. Lifetime licenses are a one-time payment and never expire. The theme keeps working. Updates and support stop until you renew.
Can you fix a bug for me?
Confirmed bugs we own get fixed in the next release. Triage takes ~48h, fix lands in the next release cycle (~2-4 weeks).
Can you help with hosting?
Recommendations yes, hands-on hosting setup no. We recommend Cloudways, Kinsta, or WP Engine for production. The $699 setup package includes a hosting walkthrough.