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Multi-vendor marketplace · Dokan

Build a Dokan multi-vendor marketplace on WordPress

If your sellers ship physical products and you run Dokan, keep it. Install Reign, add the Reign Dokan Addon so vendor stores and the vendor dashboard match the theme, and add BuddyNext for a community around the shop. If your sellers sell services, WP Sell Services is the free alternative.

The Reign theme is the only thing you have to buy. See every plugin that installs free, or have us install the whole stack.

Key takeaways

  • Dokan runs on WooCommerce and brings shipping, tax and inventory for physical products. Reign does not change how it works.
  • The Reign Dokan Addon styles the public store page and the back-end vendor dashboard, so vendors work on Reign surfaces.
  • Several Reign demos are built on Dokan, so you can import a finished marketplace layout with the free Reign Demo Installer.
  • Selling services instead? The WP Sell Services build guide is the free road.

What it looks like on Reign

Screens from the live demos, with sample content. Open any of them and click around.

Stack recipe

What you need to assemble.

Buy the theme. Install our plugins free. The third-party engine and its Reign add-on are here for people already running that stack, not a second bill everyone pays.

Build it in 6 steps

From zero to live community.

01

Install Reign and import a Dokan demo

Activate Reign and open the free Reign Demo Installer. The demos page lists several built on Dokan, including StoreMate Dokan and Reign Dokan Multivendor. Import the closest to your catalog for the home page, menus and shop layout, then replace sample products with yours.

Reign Demo Installer

02

Set up WooCommerce and Dokan

Install WooCommerce and Dokan if they are not already running, and finish their setup wizards. Dokan has its own licence and its own settings pages for commission and withdrawals; Reign does not change those.

03

Install the Reign Dokan Addon

Activate the Reign Dokan Addon. It styles the public store page and the vendor dashboard in Reign tokens. Open a store page and the dashboard side by side with the theme home page to confirm they belong together.

Reign Dokan Addon

04

Add BuddyNext for the community

Install BuddyNext so vendors and shoppers are members with profiles and a feed rather than bare accounts. Vendors can post news from their store and shoppers can follow them. Existing BuddyPress or BuddyBoss sites can stay as they are.

BuddyNext with Reign

05

Onboard a few vendors by hand

Add a few vendors yourself, list real products and place test orders from a customer account. Watch the full path from the product page to the vendor dashboard. Then open vendor sign-up.

06

Write the vendor terms and decide commission

Decide your commission and payout schedule in Dokan before vendor number one, and put them in writing on the vendor sign-up page. Changing the terms after vendors have joined is hard to do without upsetting people.

What shoppers and vendors get from this site

A shopper browses products from many vendors, opens a vendor store page and buys through the WooCommerce checkout. The store page looks like the rest of your community because the Reign Dokan Addon styles it in the theme's colours and type. Shipping, tax and inventory are handled by WooCommerce and Dokan, which is why this is the right engine for physical goods.

A vendor works in the Dokan dashboard, which the addon also styles, so vendors see Reign surfaces and not stock Dokan styling. They manage products and orders there, and they can be members of your community at the same time.

BuddyNext supplies that membership: profiles, a feed, spaces and notifications. A vendor can share news with followers, and shoppers can ask questions in public. This is what makes a marketplace feel like a place and not a catalog, and it builds the trust that makes a first purchase easier.

What to check before you recruit vendors

Place an order as a customer and follow it through as a vendor. Check the product page, the cart, the checkout, the confirmation email and the vendor order screen. Do it again on a phone, since much shopping happens there.

Open each Dokan dashboard tab and look for anything that still looks stock or out of place. Review your commission and withdrawal settings in Dokan, and make sure the terms you published match them.

Write a vendor guide that explains how to list a product, what the commission is and when payouts arrive. Link it from the sign-up page and from the vendor dashboard.

Adding the next piece later, on the same login

Community additions are the usual next step. MediaVerse lets vendors post product photos and video into albums and switches on messages. Eventonomy suits launch days and live sales with RSVPs. WB Gamification adds points and badges earned from real activity, which can recognise active vendors and reviewers, and it is free.

If some of your sellers offer services rather than goods, WP Sell Services can sit alongside, though you would then run two seller flows, which confuses sellers. Think about whether that is worth it before you do it.

The plugins page lists each plugin and what is free. All of them use the same WordPress accounts as your shop.

Who this build suits, and who should pick another

This build suits a marketplace of physical products where vendors run their own stores: crafts, local producers, niche retail. It is meant for people who already run Dokan or have chosen it. Reign styles Dokan's store pages and dashboard, and a community around the shop is a differentiator.

If your vendors sell their time and skills, the WP Sell Services build guide is built for that and starts free. If you run WC Vendors or WCFM, those guides cover the matching add-ons. The StoreMate Dokan kit packages the theme and add-on, and the marketplace overview compares the engines.

Running it day to day

Approve new vendors, watch orders for problems and read the reviews. A marketplace is judged on the order that went wrong, so respond quickly when a shopper reports one and keep the vendor in the loop.

Once a week, post to the main feed about a vendor or a product. It gives shoppers a reason to come back when they are not buying, and it gives vendors a reason to keep their stores up to date.

Dokan keeps its own licence from its authors. Reign is a flat theme licence with no per-member fee and no share of your sales. See the pricing page for add-on and kit options, and the hosting page for traffic planning.

Mistakes to avoid when you run a physical-goods marketplace

The first is launching with too few products. A shopper who arrives and finds two vendors and a handful of items leaves and does not come back. Before you promote the marketplace, make sure each category you show has enough products to browse, and hide categories that are still empty. It is better to open with a narrow, full catalog than a wide, sparse one.

The second is vague vendor terms. Vendors want to know what they will be paid, when, and what happens when a customer returns something. Settle those questions in your Dokan settings, then write the answers in plain words on the sign-up page. A vendor who has to ask by email what the commission is will assume the answer is bad.

The third is ignoring shipping. Shoppers judge a marketplace on whether the parcel turns up, and the vendor is the one posting it. Tell vendors what you expect for dispatch times, and make it easy for a shopper to report a problem. Last, do not let the community layer wait. Even a short feed of vendor updates tells shoppers that real people stand behind the stores.

FAQ

Common questions.

Does Reign work with Dokan?

Yes. The Reign Dokan Addon styles the public store page and the vendor dashboard, and several Reign demos are built on Dokan. Dokan sells its own licence separately.

Does Reign style the Dokan vendor dashboard?

Yes. The addon covers both the public store page and the back-end vendor dashboard, so vendors work on Reign surfaces and not stock Dokan styling.

Services or products, which engine?

WP Sell Services is ours and fits marketplaces where sellers offer their time and skill. Dokan fits sellers who ship physical goods. Reign styles both, so the choice depends on what is sold.

Dokan, WC Vendors or WCFM?

If you already run one, keep it, since Reign has a matching add-on for each. The marketplace overview page compares the engines and the other build guides cover each one.

What does the Dokan path cost?

Reign is a flat theme licence with no per-member fee and no share of your sales. The Reign Dokan Addon and the Dokan licence are sold separately, and the StoreMate Dokan kit packages the theme and add-on. See the pricing page.

Ship it

Reign is the only thing you have to buy.

WP Sell Services and the rest of our plugins install free, and the theme styles them out of the box. Building on Dokan instead? The StoreMate Dokan kit ships the theme with the matching Reign add-on.

One theme, the whole site

See what you can build with Reign, then try it.

Reign is the WordPress theme for building a complete community site: social network, courses, member directory, marketplace and job board on one install. Start with one, add the others when you need them, and keep one login for every member. Open a live demo, or launch a sandbox and get a fresh WordPress site to click through in about a minute.

Add more when you need it

Not sure which setup fits your site?

Tell us what you want members to do on your site. We will tell you which Reign setup, plugins and kit fit, before you buy anything.

What customers say on Trustpilot

WBComDesigns is amazing!

WBComDesigns is amazing. The WP plugins and themes are of top notch quality with lots of features and updated very frequently. Supports are very responsive and helpful. I use Reign with TutorLMS, and the experience is surprisingly smooth. The recently launched BuddyNext Pro and MediaShield Pro are…

Hoang PhanVN