REIGN

12 min read · 2,419 words

Podcast Listener Communities: Episode Discussions, Guest Questions and Bonus Content

Podcast community illustration with a microphone, an episode thread and voted guest questions

A podcast gives people something to listen to alone. A listener community gives them somewhere to say what they thought once the episode ends. The two jobs belong on different systems: your podcast host keeps doing what it does well, and your WordPress site becomes the place where the conversation about each episode lives, where listeners put questions to the next guest, and where the extra material for your most committed fans is kept.

This guide builds that with Jetonomy for episode threads and guest questions, BuddyNext for profiles and the community feed, and MediaVerse for audio you host yourself. Reign is built to work with BuddyNext and every Wbcom plugin, so the whole site shares one design (what Reign is). All three have a free version from the Wbcom store. Pro is an optional paid yearly licence for each, and Pro features are labelled where they come up.

If your show is about music itself, with members swapping tracks and rehearsal clips, our guide to music communities fits better. This one is for talk shows, interview shows and story shows, where the discussion is the product.

Decide what your site owns and what your podcast host owns

Do not move your podcast onto WordPress. Your host already handles the RSS feed, the file delivery and the listings in the podcast apps. Duplicating that on your site adds work and risks breaking the feed your audience subscribes to.

Give the site a different list of jobs:

Job Owner Why
Publishing the episode to listening apps Your podcast host It generates and serves the feed
Playing the episode on the site An embed from your host Keeps one source of truth for the file
Discussing the episode Your WordPress site Threads outlast social posts
Collecting questions for guests Your WordPress site Votes show what people want asked
Bonus material for supporters Your WordPress site You control who gets in
Subscriber-only feeds inside podcast apps Your podcast host, if it offers them Check your host; the plugins below serve members in the browser

For the embed, WordPress itself has embed blocks for several audio services, including Spotify and SoundCloud, listed in the official WordPress embeds documentation. If your host provides an iframe player instead, a Custom HTML block works. Check what your host offers before you choose a layout.

One thread per episode

The discussion of an episode should live in a single, findable place for as long as people care about it. A social media post is gone by tomorrow. A Jetonomy topic is a titled thread with replies in order, votes, and a stable address you can link from show notes.

Jetonomy’s space types give you two reasonable choices. A Forum space is the default: members post a topic with a title, replies thread up to three levels deep, votes on replies surface the best ones, and the list can be sorted by Latest or Popular. A Feed space is looser, with short posts shown as cards and an optional title. For a show with a loyal audience, use a Forum space called Episodes and create one topic per episode. If you publish several shows, make a space per show.

Naming and finding episodes

Put the episode number first so the list sorts naturally, for example “Episode 42: the title as published”. Add Jetonomy tags for the guest name and the main subject. Tag pages work across spaces and can be sorted by Latest or Popular, so a listener who wants every conversation about one guest can find them. If you run on BuddyNext, a hashtag such as #ep42 in feed posts creates its own topic page that gathers the public posts using it.

Starting the thread

A thread with no opening is a dead thread. Start each topic yourself with one or two questions tied to something in the episode, and link back to the player. Pick questions that cannot be answered with a yes. “Which part of the interview changed your mind?” is better than “Did you like it?”

Jetonomy has no star ratings, so do not promise members a review score. If you want a quick read on how an episode landed, add a BuddyNext poll with two to five options and one vote per member.

Spoilers and show notes

Story shows and true-crime shows live or die on spoilers. Jetonomy lets a space owner switch on topic prefixes: short coloured labels, up to 50 characters, that sit in front of the title. Add a Spoilers prefix and make it a house rule to use it. Prefixes are plain labels and do not filter the list, so they work as a warning, not as a hiding mechanism.

In the BuddyNext feed, a moderator can add a content warning to a post, with Spoilers as one of four types. The post then shows blurred behind a label until a viewer clicks Show anyway. Note that a content warning is applied by a moderator after the fact; members cannot add one to their own posts.

For show notes and links, post them as the opening reply in the topic so listeners can find them without leaving the discussion.

Guest questions the audience votes on

Collecting questions for an upcoming guest is a good use of a community, and the format you choose changes what you get. A free-for-all comment thread produces forty questions in no particular order. A voting list produces a ranked agenda.

Jetonomy’s Ideas space type is built for this. Members submit an idea with a title and description, other members vote it up or down, and the vote score drives the default order. Use one Ideas space for guest questions, and make each submission a single question. Before you record, sort by votes and pick the top few.

The Ideas type comes with four fixed statuses that a moderator sets with a click: Planned, In Progress, Shipped and Declined. They were designed for feature requests, but you can give them your own meaning in your guidelines. For example, Planned could mean “will be asked”, Shipped could mean “asked in the episode” and Declined could mean “out of scope for the guest”. The status shows as a coloured pill beside the title, and the person who submitted the idea gets a notification when it changes. This is a good loop: people see their question taken seriously. The documentation lists these four statuses and no way to rename them, so say what they mean in your rules.

Ideas spaces and voting are in the free version of Jetonomy.

Audio on your own site

Sometimes you do want a file on your own server: a bonus clip, a listener’s voicemail, a raw outtake. MediaVerse handles audio in its free version, with a few limits worth knowing before you promise anything to your audience.

  • Formats. The free upload accepts MP3 and OGG for audio. Other audio formats are not accepted.
  • Size. The default maximum upload is 100 MB per file, adjustable in settings. As a rough guide, one hour of MP3 at 128 kbps is roughly 58 MB. Check your own file sizes rather than relying on that figure.
  • Playback. Add the Media Player block to a page for single-item audio or video playback with controls.
  • Cover art. On the BuddyNext feed card for an audio upload, the cover appears when the file carries embedded ID3 artwork.
  • Privacy. Each upload has a privacy level. Members only means any logged-in user, so it keeps out the public and search engines but is not a paywall.
  • Comments. Listeners can comment on a media item and react with six reactions. If you want people to point at a moment in the audio, ask them to type the time in the comment, for example “34:10”.

MediaVerse can also hold an audio playlist, but that is created through its REST API and not through the member form. If cost or space is a worry, MediaVerse Pro adds cloud storage (Amazon S3, BunnyCDN, Cloudflare R2 and DigitalOcean Spaces).

Bonus content: three ways to put it behind a login or a payment

Bonus content is where a free community starts to earn. There are three routes that match Wbcom products, and they do different jobs. Verify the plan details on the product pages before you commit.

Route Plan needed What controls access Best for
MediaVerse privacy set to Members MediaVerse free Being logged in, with no payment Free extras that reward signing up
BuddyNext Pro gated spaces and paywalls BuddyNext Pro, a paid yearly licence A paid membership plan Ongoing supporter access, with posts or spaces
Learnomy membership with audio lessons Learnomy free A membership plan, with checkout through Stripe or PayPal Structured bonus seasons, bought as a plan

BuddyNext Pro: plans, gated spaces and paywalls

BuddyNext Pro lets you create membership plans with a price and a monthly or yearly billing period. A gated space requires an active plan, and visitors without one see an invitation to subscribe instead of the feed. Content protection locks an individual community post, or a section of a page, behind a plan. Non-members see a teaser (25 percent of the text by default) and a locked card. Payments run through Stripe or PayPal, and you can offer coupons and free trials. Bonus episodes can be posted inside a gated space and played through an embed or a MediaVerse upload.

Gating the post and protecting the audio file are separate questions. The BuddyNext Pro paywall controls who sees the post. A player you embed from your podcast host is as private as the host makes it, and a MediaVerse file set to Members is visible to any logged-in user. If a file must be paid-only, open its own address as a non-subscriber and confirm it is blocked before you rely on it.

Learnomy memberships

Learnomy is the course plugin, and its free version includes membership plans, Stripe and PayPal checkout, and coupons. A lesson can be an audio lesson: you paste the file’s address, and an inline audio player appears. Files you upload to your own media library for use in a lesson are protected so that only people entitled to the lesson can open them. A season of bonus episodes becomes a course, and the supporter plan unlocks the course.

Two setup details: the Membership module ships switched off and must be enabled under LMS Settings > Modules, and a plan with a price needs a payment gateway. Dripping one bonus lesson a week is a Learnomy Pro feature. Showing course completions in the BuddyNext feed needs BuddyNext Pro.

This route suits seasons or series better than a loose stream of extras. If your bonus content is a thread of short clips, a gated space is the more natural fit.

Getting listeners to talk to each other

An audience that only talks to the host is a mailing list with extra steps. Three small things move the conversation sideways.

  • Interests at signup. BuddyNext onboarding lets new members pick topics. The topics come from your space categories, so create categories that match your shows or themes.
  • Profile prompts. Add a short-text profile field such as “The episode I recommend first”. It gives a newcomer a way to introduce themselves, and with Include in search on, it is findable in the member directory.
  • Private messages. Direct messages in BuddyNext run on WPMediaVerse, so install it and switch Messages on if you want listeners to message one another.

For rules, start from our community guidelines template.

You are the publisher of what you host, so settle a few things before launch. Get the guest’s agreement before putting bonus audio or outtakes of their conversation online. Do not host music that you do not have the right to use. If listeners upload voice messages, tell them how they will be used. The right answers depend on your country and your contracts, and nothing in the plugins supplies them, so take advice if you are unsure.

What is free and what needs Pro

Need Free Pro
Episode threads, tags, prefixes, voting, Ideas space Jetonomy free
Spaces, profiles, feed, polls, hashtags BuddyNext free
Audio upload (MP3, OGG), Media Player block, comments MediaVerse free
Cloud storage for large audio libraries MediaVerse Pro
Paid plans, gated spaces, paywalled posts BuddyNext Pro
Membership plans and audio lessons Learnomy free
Weekly drip release of bonus lessons Learnomy Pro
Attaching files to topics, private messaging, polls in forum Jetonomy Pro

The free versus Pro page lists everything else, and the forum picker compares Jetonomy with other forum options.

Where to start

  1. Install Reign, BuddyNext and Jetonomy, and create one Episodes space.
  2. Back-fill the last five episodes as topics with the embed and opening questions.
  3. Create the guest questions Ideas space and write what the four statuses mean on your site.
  4. Pick one bonus route and run it with a handful of listeners before you announce it.
  5. Add MediaVerse only when you have audio of your own to host.

Film and screen shows follow a similar pattern, with a spoiler policy at the centre; see film critique communities.

Frequently asked questions

Can I host my entire podcast on WordPress with these plugins?

You can upload MP3 and OGG files to MediaVerse, but nothing in this setup is documented as producing a podcast feed for listening apps to subscribe to. Keep a podcast host for the feed and use your site for discussion and extras.

Can listeners comment at a specific moment in an episode?

MediaVerse comments attach to the media item. Ask listeners to type the time in their comment. Do not promise anything more specific to your audience.

Which route should I use for paid bonus episodes?

Use BuddyNext Pro gated spaces if the bonus content is a stream of posts and clips for supporters. Use Learnomy memberships if the content is structured as a season with lessons in order. Free MediaVerse privacy only keeps out visitors who are not logged in.

Does Jetonomy support ratings for episodes?

No. Jetonomy has votes on topics and replies but no star ratings or reviews. Use a poll in BuddyNext if you want a quick score.

Can listeners ask the guest anonymously?

Anonymous posting is a Jetonomy Pro feature. In the free version, members post under their own profile.

How do I keep spoilers out of the front page?

Use a Spoilers prefix on topics and a rule that members add it. In the BuddyNext feed, moderators can add a content warning that blurs a post until it is revealed.

Reading
12 min · 2,419 words
Published
Jul 19, 2023
Shashank Dubey
Reign contributor

Writing about WordPress communities, BuddyPress, BuddyBoss, LMS plugins, and the business of paid communities.

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